Question 1

Where are you actually located?

Accepted Answer

We're an online concierge — we don't run a retail showroom. Settings and stones ship from our established, world-renowned atelier partner — best-in-class fine bench work, drop-shipped insured to your door. You skip the mall case.

Question 2

How long does it take?

Accepted Answer

Typically 7 to 21 days from the moment you decide. Lab-grown stones in stock ship sooner; complex bezel or three-stone settings sit closer to the back of that window. Tell us your Temple date and we'll work backwards.

Question 3

Lab-grown vs. natural — which should I get?

Accepted Answer

Most couples we work with go IGI lab-grown — same crystal, same grading, roughly half the price. If she's heirloom-minded or has a strong preference for a mined GIA stone, just say the word; we source those too.

Question 4

Is the student saver legit?

Accepted Answer

Yes. It's an honor-code 8% off the diamond, no ID upload required. Add the student-saver code when you start a collection. We trust you.

Question 5

What if she wants to change something?

Accepted Answer

That's the point of the link — you see her notes before you order. After you decide, you have a 24-hour grace window to swap the ring before fulfillment kicks off. After delivery, 30 days no-questions returns and one free resize within 60 days.

From the Atelier to her hand, in five steps.

Common questions